Privacy Policy
Last updated: April 6, 2026
1. Who We Are
CreatorPacks ("we", "us") operates creatorpacks.store, a platform that sells curated micro-influencer contact data packs. This policy explains how we handle your personal data when you visit our site, make a purchase, or contact us.
2. Data We Collect
From Buyers
- Name and email - provided at checkout for order delivery.
- Niche and platform preferences - to customize your pack.
- Payment data - processed by PayPal; we never see or store your card number.
- Order history - purchase records, promo codes used, download activity.
From Website Visitors
- Analytics data - page views, referral source, device type (via Google Analytics, anonymized IP).
- Form submissions - free sample requests via Netlify Forms.
Creator Data in Packs
- Creator data (handles, emails, follower counts, engagement metrics) is sourced from publicly available social media profiles.
- We do not collect private or non-public information about creators.
3. How We Use Your Data
- Process and deliver your order.
- Send order confirmation and download links via email.
- Respond to support inquiries.
- Improve our website and product quality.
- Prevent fraud and enforce our Terms of Service.
We do not sell your personal data to third parties or use it for advertising.
4. Third-Party Services
We use the following services to operate:
- PayPal - payment processing (PayPal Privacy).
- SendGrid - transactional emails (order confirmations, download links).
- Netlify - website hosting and form handling.
- Google Analytics - anonymized website traffic analysis.
5. Data Retention
- Order records are retained for 2 years for tax and support purposes.
- Download links expire after 7 days.
- Analytics data is aggregated and anonymized after 14 months.
- Free sample form submissions are deleted after 90 days.
6. Your Rights
You may request to:
- Access personal data we hold about you.
- Correct any inaccurate information.
- Delete your data (subject to legal retention requirements).
- Export your data in a portable format.
Email hello@creatorpacks.store with your request. We will respond within 30 days.
7. Cookies
We use minimal cookies:
- Essential - session management (no consent required).
- Analytics - Google Analytics cookies for anonymized traffic data.
You can disable cookies in your browser settings. The site will still function without them.
8. Security
We protect your data with HTTPS encryption, server-side access controls, and secure payment processing through PayPal. No system is 100% secure, but we take reasonable measures to protect your information.
9. Children
CreatorPacks is a B2B service. We do not knowingly collect data from anyone under 18. If you believe a minor has provided data to us, contact us for removal.
10. Creator Data Rights
If you are a creator whose information appears in our packs and wish to be removed, email hello@creatorpacks.store with your social media handle. We will remove your data within 7 business days.
11. Changes
We may update this policy. Material changes will be posted here with an updated date.
12. Contact
For privacy-related questions: hello@creatorpacks.store